Cite as: Real Problem AI problem “Why does ChatGPT still quote my old prices and products I discontinued a year ago?”. Opportunity score 7.8 out of 10 (severity 8, AI feasibility 8, market signal 8, competition gap 7). Category Marketing, Sales & CRM. Trend LLM. Source signal: r/freelance thread from a marketer whose former client asked her to fix what ChatGPT says about the brand, 28 September 2026, 40 comments.. Canonical URL: https://www.realproblem.ai/idea/why-does-chatgpt-still-quote-my-old-prices-and-discontinued-products.
Why does ChatGPT still quote my old prices and products I discontinued a year ago?
A small brand changes its prices and range, but AI assistants keep answering customers with the old price and dead products, and nobody owns the job of checking or fixing what the models say.
Who has it: Small DTC and ecommerce brand owners, and the freelance SEO and content marketers they hire, who find out about wrong AI answers only when a customer forwards a screenshot.
Evidence
“the customer asked ChatGPT for a serum for sensitive skin, got two competitors recommended, and when they asked about her brand specifically it quoted a price that's been wrong for over a year.”
Quoted word for word from the public post linked below. Nobody submitted it to Real Problem AI.
r/freelance thread from a marketer whose former client asked her to fix what ChatGPT says about the brand, 28 September 2026, 40 comments.Scoring breakdown
Existing players
- Scrunch, Profound and Peec AI · Monitor how AI assistants describe a brand and flag some inaccuracies, priced and built mostly for marketing teams rather than a one-person store.
- Product structured data and Google Merchant Center feeds · Keep price and availability machine readable for Google, but nothing checks whether ChatGPT or Gemini actually picked up the change.
- Manual spot checks · Typing customer questions into each assistant by hand, which is how the marketer in the thread found the stale price and the discontinued product.
What they are missing
A brand fact monitor for small stores: read the live catalogue (price, range, availability), ask the main assistants the questions customers ask, diff the answers against the catalogue, trace each wrong fact to the stale page or third-party listing feeding it, and hand the owner a short fix list.
Founders working in this area (not affiliated with Real Problem AI)
- Chris Andrew, Co-founder and CEO, Scrunch
Stack hint
#OCT12 · Canonical URL: https://www.realproblem.ai/idea/why-does-chatgpt-still-quote-my-old-prices-and-discontinued-products